The Gentz Barbershop respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, book an appointment, contact us, or use our services.
By using our website or providing your information to The Gentz Barbershop, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
Name
Phone number
Email address
Appointment details
Service preferences
Messages or inquiries submitted through our website, forms, booking system, or other communication channels
We may also collect basic website usage information, such as browser type, device information, pages visited, and general analytics data.
2. How We Use Your Information
We may use your information to:
Schedule, confirm, manage, or reschedule appointments
Send appointment reminders and service updates
Respond to questions or customer service requests
Provide barbering and grooming services
Improve our website, services, and customer experience
Send occasional promotions, updates, or special offers
Maintain business records and comply with applicable laws
We only collect information that is reasonably necessary to operate our business and serve our customers.
3. Text Messages, Emails, and Appointment Reminders
By providing your phone number or email address, you agree that The Gentz Barbershop may contact you regarding your appointment, service requests, customer support, promotions, or other business-related communications.
Message and data rates may apply for SMS messages. Message frequency may vary.
You may opt out of promotional text messages at any time by replying STOP. For help, reply HELP or contact us directly.
Please note that even if you opt out of promotional messages, we may still contact you regarding active appointments, transactions, or important service-related matters.
4. How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers only when necessary to operate our business and provide services to you. This may include appointment scheduling platforms, payment processors, website hosting providers, customer service tools, analytics tools, or SMS/email communication providers.
These providers may only use your information as needed to provide services on our behalf.
We do not share mobile opt-in information, SMS consent, or text messaging data with third parties or affiliates for marketing or promotional purposes.
We may disclose information if required by law, to protect our legal rights, or to prevent fraud, abuse, or security issues.
SMS/Text Messaging Privacy
The Gentz Barbershop does not sell, rent, or share mobile information for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors or service providers in support services, such as customer service, appointment scheduling, website hosting, payment processing, or SMS delivery, is permitted when necessary to operate our business.
All other use case categories exclude text messaging originator opt-in data and consent. Text messaging opt-in data and consent will not be shared with any third parties.
5. Payments
If you make a payment through our website, booking system, or a third-party payment processor, your payment information is handled by the payment provider.
The Gentz Barbershop does not store full credit card numbers or sensitive payment details unless otherwise stated by the payment processor.
6. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website traffic, and support advertising or analytics.
Cookies are small files stored on your device. You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not function properly if cookies are disabled.
7. Advertising and Analytics
We may use third-party tools such as Google, Meta/Facebook, or other platforms to understand website performance, improve marketing, and show relevant ads.
These platforms may collect information through cookies, pixels, or similar technologies. Their use of your information is governed by their own privacy policies.
8. Data Security
We take reasonable steps to protect the personal information we collect from unauthorized access, loss, misuse, or disclosure.
However, no method of online transmission or digital storage is completely secure. We cannot guarantee absolute security of your information.
9. Data Retention
We may retain your information for as long as necessary to provide services, manage appointments, comply with legal obligations, resolve disputes, and maintain business records.
When information is no longer needed, we may delete, anonymize, or securely store it according to our business practices.
10. Your Privacy Choices
You may contact us to:
Request access to the personal information we have about you
Ask us to update or correct your information
Request that we delete your information, where applicable
Opt out of promotional communications
To make a privacy request, please contact us using the information listed below.
11. Children’s Privacy
Our website and services are not intended to collect personal information from children under 13 without parental or guardian consent.
If a parent or guardian believes a child has provided personal information to us without consent, they may contact us and request that the information be removed.
12. Third-Party Links
Our website may contain links to third-party websites, booking platforms, social media pages, map services, or review platforms.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
14. Contact Us
For questions about this Privacy Policy or how your information is handled, please contact us:
The Gentz Barbershop
75 E 4th St
Craig, CO 81625
Phone: (970) 620-4052
Email: [email protected]